Terms of Service

Last updated: March 1, 2026

Welcome to Pooltide App. By using our application, you agree to these Terms of Service ("Terms"). Please read them carefully.

1. Service Description

Pooltide App is a pool service management platform designed for pool service technicians and business owners. The app provides scheduling, route optimization, water chemistry tracking, customer management, and team collaboration features.

Any pool chemistry guidance or recommendations in the app are for informational purposes only and do not constitute professional pool, chemical, or safety advice. Always verify readings, follow manufacturer guidelines for products, and consult a qualified professional when needed.

2. User Accounts

  • You must provide accurate information when creating an account.
  • You are responsible for maintaining the security of your account credentials.
  • You must be at least 13 years old to use the service.
  • One person or business may not maintain more than one account.

3. Acceptable Use

You agree not to:

  • Use the service for any unlawful purpose.
  • Attempt to gain unauthorized access to the service or its systems.
  • Interfere with or disrupt the service or its infrastructure.
  • Upload malicious content or attempt to exploit vulnerabilities.
  • Use the service to store or transmit content that violates any third party's rights.

4. Your Data

You retain ownership of all data you enter into the app (customer information, service records, etc.). We do not sell your data to third parties. See our Privacy Policy for details on how we handle your information.

5. Beta Program

Pooltide App is currently in beta. During the beta period:

  • The service is provided free of charge.
  • Features may change, be added, or be removed without notice.
  • We may experience downtime or data issues as we improve the platform.
  • We appreciate your feedback and bug reports to help us improve.

6. Service Availability

We strive to keep the service available but do not guarantee uninterrupted access. The app includes offline functionality so you can continue working during connectivity issues. We may perform maintenance that temporarily affects availability.

7. Limitation of Liability

To the fullest extent permitted by law, Pooltide App and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, business, or profits, arising from your use of the service.

The service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the service will be error-free or that water chemistry recommendations will be accurate for all situations — always verify readings and follow manufacturer guidelines.

8. Termination

You may stop using the service at any time. We reserve the right to suspend or terminate accounts that violate these Terms. Upon termination, you may request export of your data by contacting us.

9. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes through the app or by email. Continued use of the service after changes constitutes acceptance of the updated Terms.

10. Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any dispute arising from these Terms or the service shall be resolved exclusively in the state or federal courts located in Florida.

11. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

12. Entire Agreement

These Terms, together with our Privacy Policy and any other policies we reference, constitute the entire agreement between you and Pooltide App regarding the service and supersede any prior agreements.

13. Contact Us

If you have questions about these Terms, contact us at hello@pooltideapp.com.